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Last Updated: May 29th, 2012 - 03:07:02 

Disaster Assistance  

Filing Your Flood Insurance Claim for Hurricane Katrina
Apr 19, 2008, 09:46

Claims Handbook (PDF – 127 KB; TXT – 16 KB) New
Summary of Coverage (PDF – 222 KB; TXT – 26 KB) New
Tips for Filing Your Flood Insurance Claim -- (PDF – 108 KB; TXT – (5KB)
Spanish Version (PDF – 49 KB; TXT – 6KB)

If your community has been flooded, and your property or home has suffered flood damage from Hurricane Katrina, please follow these instructions to file your flood insurance claim.


Call your agent or insurance company.
Have the following information with you when you place your call: (1) the name of your insurance company (your agent may write policies for more than one company); (2) your policy number; and (3) a telephone number/e-mail address where you can be reached.

When you file your claim, ask for an approximate time frame during which an adjustor can be expected to visit your home so you can plan accordingly.

Once You Have Reported Your Loss

An adjustor will work with you
to calculate the value of the damage and prepare a repair estimate.

Please keep your agent advised if your contact information changes. If you are still in a shelter or cannot be easily reached, please provide the name of a designated relative or point-of-contact who can reach you.

Before The Adjustor Arrives

Local officials may require the disposal of damaged items.
If you dispose of items, please keep a swatch or other sample of damaged item(s) for the adjustor.

Separate damaged items from undamaged items. If necessary, place items outside the home.

Take photos. Take photos of any water in the house and damaged personal property. Your adjustor will need evidence of the damage and damaged items (i.e.: cut swatches from carpeting, curtains, chairs) to prepare your repair estimate.

Make a list of damaged or lost items and include their age and value where possible. If possible, have receipts for those items available for the adjustor.

If you have damage estimates prepared by a contractor(s), provide them to the adjustor since they will be considered in the preparation of your repair estimate.

Contact your insurance company if an adjustor has not been assigned to you within several days.

For More Information

To Register For FEMA Disaster Assistance - call 1-800-621-3362.
For FEMA Disaster Assistance call 1-800-621-3362.

Call your insurance agent or insurance company listed below.
List of NFIP Insurance Companies

AIG National Insurance Company
Allstate Insurance Company
American Bankers Insurance Company of Florida
American Colonial Insurance Company
American Commerce Insurance Company
American Family Mutual Insurance Company
American National Property & Casualty Company
American Reliable Insurance Company
American Strategic Insurance Corporation
American Summit Insurance Company
Audubon Insurance Company
Auto Club Group Insurance Company
Auto Club South Insurance Company
Auto-Owners Insurance Company
Balboa Insurance Company
Baldwin Mutual Insurance Company
California State Automobile Association
Capital City Insurance Company, Inc.
Century-National Insurance Company
Citizens Insurance Company of America
Colonial American Casualty and Surety Company
Columbia Lloyds Insurance Company
Converium Insurance of North America
Cooperativa de Seguros Multiples de Puerto Rico
Cornerstone Insurance Company
Delta Lloyds Insurance Company
Everett Cash Mutual Insurance Company
Federated National Insurance Company
Fidelity & Deposit of Maryland
Fidelity National Insurance Company
Fidelity National Property & Casualty, Inc.
Fire Insurance Exchange
First American Property & Casualty Insurance Company
First Insurance Company of Hawaii, Ltd.
Florida Family Mutual Insurance Company
Florida Select Insurance Company
Franklin Homeowners Assurance Company
Hanover Insurance Company
Harleysville Mutual Insurance Company
Hartford Fire Insurance Company
Hartford Underwriters Insurance Company
High Point Preferred Insurance Company
Holyoke Mutual Insurance Company,
The Hartford Fire Insurance Company
Hartford Underwriters Insurance Company
Holyoke Mutual Insurance Company,
The Hartford Fire Insurance Company
Hartford Underwriters Insurance Company
High Point Preferred Insurance Company
Holyoke Mutual Insurance Company,
The Homesite Insurance Company
Imperial Fire and Casualty Insurance Company
Indemnity Insurance Company of North America
Integrand Assurance Company
Island Insurance Company, Ltd.
Liberty Mutual Fire Insurance Company
MIC Property & Casualty Insurance Corporation
MAPFRE PRAICO Insurance Company
Middlesex Mutual Assurance Company
Millville Mutual Insurance Company
Mobile USA Insurance Company, Inc.
National Grange Mutual Insurance Company
National Insurance Company
National Interstate Insurance Company
National Lloyds Insurance Company
Nationwide Mutual Fire Insurance
New Hampshire Insurance Company
New Jersey Re-Insurance Company
New York Central Mutual Fire Insurance Company
North Sea Insurance CompanyOld Guard Insurance Company
Omega Insurance Company
Pacific Indemnity Insurance Company
Patrons Mutual Insurance Company of Connecticut
Philadelphia Contributionship Insurance Company,
The Preferred Mutual Insurance Company
Seguros TRIPLE-S, Inc.
Selective Insurance Company of America
Senior Citizens Mutual Insurance Company
Service Insurance Company
Sierra Pacific Insurance Company
Southern Family Insurance Company
Southern Farm Bureau Casualty Insurance Company
State Farm Fire & Casualty Company
Sunshine State Insurance Company
Tower Hill Preferred Insurance Company
Travelers Property Casualty Insurance Company
Union American Insurance Company
Union Mutual Fire Insurance Company
United Ohio Insurance Company

Source FEMA

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